Academy

How can I generate a new email template in Xendby? Go to the left side menu and select Templates, then Email templates. Once there, you can create a new template by clicking on + CREATE TEMPLATE or selecting NEW TEMPLATE. You can also choose one of our pre-created...

How can I activate an email campaign I created in Xendby? To activate a previously created campaign, you must click Campaigns on the left side menu, then select the campaign you want to activate from the list of campaigns and click where it reads Active? so that the...

What’s the difference between the different types of campaign available in Xendby? There are four different types of campaign in Xendby: Static: A static campaign is only sent once and on a fixed date. For instance, to inform the users about the results of a...

How can I design an email marketing campaign in Xendby? First, go to Campaigns and select + CREATE CAMPAIGN. Here you must choose the type of campaign you’d like. This step is decisive, since the remaining setup will change according to the type of campaign you...

How can I generate new dynamic fields with Xendby? You must select the option Dynamic fields for contacts from the Audience menu and click on + CREATE DYNAMIC FIELD. Once the pop-up window appears, write the name you want to assign to the dynamic field and decide what...

How can I generate a tag in Xendby? To create a new tag in Xendby, you must select Tags from the Audience menu, click on + CREATE TAG and assign a name to the tag. Finally, click SAVE and the tag will be ready to be added to the contacts you choose, so you can filter...

How can I create a contact list in Xendby? Once your audience is created, you can also create contact lists. You just have to select Audiences, click on Contact lists and then select + CREATE LIST. Once named and saved, the new list will be available to be assigned to...

How can I add contacts to my audience in Xendby? You can add contacts very easily by clicking on Audiences from the left side menu, select Audiences and then + CREATE CONTACT. Complete the form’s required fields with the contact information and add tags, which will be...

What’s Xendby? Xendby allows you to stablish email marketing actions, always connected to your main database sources. Customise your emails with our multiple templates, stablish segmented campaigns based on the filters you created or those already applied at...